We ship Monday to Friday excluding public holidays.
We ship to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.
Please note the next day service applies to all major European cities, with outlying areas taking an additional day. Deliveries to Norway and Switzerland may be subject to customs delays outside of our control.
If you have a specific delivery request for a location outside our current shipping regions, please contact the client services team on +44 20 7846 0284 or firstname.lastname@example.org.
All orders are delivered by DHL or UK Mail.
When placing your order please ensure that the billing and shipping address details are correct. We will be unable to redirect parcels.
Please note that your billing address must match the address on your credit card statement.
When your order is shipped, we will send you a confirmatory email.
Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum. Our delivery time starts from the moment an order is accepted. It includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched.
Delivery times are estimates and start from the date of dispatch. Please note that in some areas of the United Kingdom and Europe there is a limited range of delivery services available, consequently delivery times might be affected. We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.
For security reasons, all maisoncori.com online purchases require a signature upon delivery. Please be aware that our service is not a named delivery service. Therefore, anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.
If no one is available to sign for the delivery, the driver will make a total of three delivery attempts on three consecutive business days. If there is still no one available to sign for the package, after 5 days with no communication, it will be returned to our warehouse.
During our sale period, your order will be shipped in our eco packaging option. Products will be wrapped in tissue paper and sent out in a brown box, which is 100% recyclable. All orders arrive in discreet packaging with no indication of its contents.
If you have any questions regarding shipping please contact us on +44 20 7846 0284 or at email@example.com.